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No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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I got Xperia ZL in Feb 2014. within 3 months it required a new
motherboard. Sony service kept my phone with itself for a month and gave
me a refurbished replacement handset which was ZL. They said there is
no way to repair an Xperia ZL and I had to accept the replacement. 3
months later the replacement also started giving same issue (Won't turn
on). This time I made up my mind that they will take one month and give
me a replacement. It took more than a month this time. They said
replacement piece is thoroughly tested before delivery. To my surprise
when I took the phone in hand I realized there is a problem with touch
panel. Few keys on qwerty were not responding. A vertical band of pixels
was not responding to touch. I had to submit the phone again for
service. This time they are again saying it will take 20-22 days!To
me this phone cost INR 25000 but I only used it for 6 months since
february 2014. For rest of the time it was in service center.If you feel like buying sony make up your mind for such a harassment.