Sony India — Cyber shot camera

Address:

Faridabad, Haryana, 121006

I have given my cyber shot for repair, when I visited again to pay the actual fee to repair it, the girl told me that we are not sure that after repairing this it will work fine or not but when I got a call from service center she told me you have to pay 4000 and it will work fine. The same thing I told her today and she rudely said to me that after calling you our engineer told us that I may work properly. I said for this you are taking 173 charge and still you have not diagnosed the exact problemishes. She told me come tomorrow n take ur camera and come before 7 pm, I said not sure bcs tomorrow is my working and today I m on leave and she replied and said still you r coming at 6:50 pm and she told me that directly say that you will not come to collect this and she stood goes went in a room and bought my camera and said take your camera. I said 5 min before u said sir is not in office so we cannot give u camera right now den from where u got it now. She straightforward said that I haven't saif like this and find out a better skilled labour to repair this camera. A lot more happened but this was my worst customer service experience in my life. Truely speaking not going to buy any Sony products know and I will do the complaint to higher or may be highest level if I will not get the satisfactory resolution