Sony India — damage in lcd tv

Address:

Mumbai City, Maharashtra

I had purchased a sony bravia lcd tv on 5/12/2012 which suddenly started having display issues. Upon review by the company authorized personnel, i was told that the display panel is damaged and will have to be replaced for a cost of 8800, and will need a week's time. I had given my consent to it. It is more than 15 days however no revert from sony's side, and they have closed by complaint also saying the part is no more available. Verbally they have even asked me to buy new tv. I am coordinating with orbit electronics worli, an authorized sony dealer on the subject matter.