Sony India — Defective charging point in the device

Address:Hyderabad, Andhra Pradesh, 5000081
Website:www.sonymobile.com

I bought Sony M4 aqua on 29 Oct 2015 and from the very first day the charging point was not working properly but when I keep the phone in one position the phone would charge, now the problem has increased and am unable to charge my phone at all, I have checked with multiple charger and the its the device which is defective, this is really disappointing that consumer paying close to 18 K for the handset and gets a defective product, I have to travel to a service center to get it fixed and when I asked the customer care they said I might have to pay to get it repaired

Date of purchase- 29 oct
Desirable solution- change the charging port
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information