Sony India — delay in installation of newly purchased tv

Address:

Pakur, Jharkhand, 816107

Sir, i brought a new 32 inch sony bravia tv (Klv 32r202f) on 29 jun 19 at pakur. Same day i called on the toll free no. To book for demo and free installation. So far no one has turned up for installation. I didn't even received a call from the near by service engineer till date. My address is air force station-singarsi; dist - pakur, jharkhand-816107. Many times i called on the toll free no. And even raised a new request with no.54812630 today.. Pls do the needful.