[Resolved]  Sony India — Delay in Replacement of Sony BRAVIA BX300 LCD Panel

Address:

Kolkata, West Bengal

Respected Sir / Madam, This is now 16th days since I handed over my Sony Bravia TV set to Neosa Electronics in Barasat for a replacement of Sony BRAVIA BX300 LCD Panel. Since then, I have called up the customer care executives for 3 times, have written 5 emails, have visited the Neosa Electronics three times, but all in vein. With World Cup just three days away, I still do not wheteher I would get the TV before that though I was initially told that the replacement will take only 7-10 days. I am at lost experiencing the kind of service that I never expected from a brand SONY. Any help from you would be highly appreciated. Thanks and Regards, Arnab @+91 [protected]