Sony India — Display issue

Address:

Khordha, Odisha, 751019

Service request id: 34351949
Model no.: klv-32ex330
Date of purchase:[protected]
I bought sony tv with pride in 2013 but after couple of years, now all of a sudden i noticed display color changing & in a while display will go blurred after 5/10 min of power on. I called the sony customer care and a service engineer visited the next day. He just switch on the tv & said that there is some issue in the display panel & the display panel needs to be changed. He gave me an estimate of rs-11000/-. More than one third of the value which i paid to purchase this tv has to be spent on fixing it. After seeing this, i went across the internet to find out a lot of such complaints on sony about their defective display panels across all lcd/led models which is not lasting more than 2-3 years. I could had chosen some other brand's tv which costs less & ready to give 2-3 years of warranty unlike sony's 1 year. This is really a pain for a middle class person to spend such a huge amount on one particular household appliance and also to spend more on the same item. Now i regret why i choosed to buy sony tv. If this is a manufacturing defect why do you even sell it to consumers? Why not fix it? Rather than spending money on advertising, why not spend money on r&d to get defective piece fixed.in sony's caption, it is mentioned as "make. Believe". You "made" & we "believed" you. But you "betrayed" us with the defective pieces. Expecting your response at the earliest on how to take it forward.
Yours unhappy customer, manas