[Resolved]  Sony India — display issues

Address:400066

I have bought sony 32" led tv, model code - klv32w512d, chasis no. 4047836 in june 2016. The tv is having some display problem since few days. It automatically goes into demo mode (Loop) and flashes options like w51d, x - reality pro, you tube, wife certified, built in woofer, photo sharing plus. X protection pro and finally gets stuck with x-reality pro option asking for yes or no and splits the display in two half with half in custom - mode of picture and the other in viviv - mode of picture. Even after manually choosing, it goes into demo mode again and again. Please advise regarding the same or send a technician to resolve the isssue.
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2019
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information