[Resolved]  Sony India — DSC-HX10V camera

Address:

Mumbai City, Maharashtra

hi, camera model: DSC-HX10V bought in 2012 December Visited sony service centre in 2013 June Visited sony service centre in 2014 with the same issue of keys malfunctioning Visited SONY SERVICE CENTRE ANDHERI WEST on 04/11/2014 a person was called by the desk attendant to check the camera and he was all smiling and said yeah such problems comes in the camera as if it was a common thing. Later the manager was called and he refuse to take the camera saying they don't have the engineer (saying he is on leave) and i was told to visit another service centre in MALAD or come again some other time (on call back). DOES SONY THINK WE DONT HAVE ANY OTHER JOB OTHER THAN VISITING SERVICE CENTRE. This product comes with a 3 years warranty so i am guessing SONY knows it a faulty camera and needs repair regularly. if this is a common issue why is SONY selling such cameras to the customer. fed up with sony service. pls do the needful. regards, [protected]@hotmail.com