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Sony India — Duplicate & used product supplied to me

Address:Salem, Tamil Nadu, 636010

My order id : es388820 combo od sony 10000 mah power bank with mouse. I received a duplicate and used product with not working powerbank. Immediately refund my amount. Dont cheat peoples.
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I bought sony pendrive 32GB usb 2.0, the device installed successfully but device did not displayed in any drive, the pendrive pack is attached herewith for sony's kind perusal.

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