Sony India — earphones and sony service

You are # #, you give warranty to a product but if a product is damaged you guys have an excuse stating it does not come under warranty, you manufacture extremely sensitive wired earphones and once the wire began loose and that too only within 4 months of purchase (700 rs) you people just ignore it. You # #. I bought a sony earphones after the one i received as an accessory with my mobile was damaged and only one side was working, i invested 700 rs and bought a new set of earphones and now within 4 months again the one side has stopped working because the earphones were very sensitive and accidentally the wire broke and obviously it won't come under your warranty. If one side of earphone doesn't work it comes under warranty but the wire should not be broken this # logic is illogical. You guys suck