| Address: | Gurgaon, Haryana, 122002 | | Website: | SONY |
I submitted my handset due to sudden hangup while updating the new andoid version, for which i submitted my phone to nearest service centre with job id w[protected], along with hangup my phone front screen pannel was coming out too .
After repair and wait for 7 days, they gave me my handset after reapiring and i found out that after inserting my sim there were no network, there was no problem of sim networks before and my sim was working perfect in other handset and i had to submit my phone again for which they said they are sorry and will get my phone repaired as soon as possible and i submitted my phone on 30 april 2016, and they said i will get my phone by 3 or 4 may 2016, and after calling them and enquiring about my product status they said that the phone mother bord is changing so it will take more time and when i called customer care they hungup my phone in between and here i am with no phone and a faulty repair of my phone, the problem was just one and they made it so big that phone mother board is changing and i am suffering for 20 days without my phone . The new job id created for sim problem was w[protected] . Its like my whole phone is being ruined . With almost no gaurantee that they will place new motherboard or an old one . With such a bad service whats the gaurantee that my phone will work again the same way after a month or two .
They have changed my phone whole internal and external body .
Such a bad service and cheat they are that they dont even care to take up the matter and hung up my phone for several time .
I have been suffering so problems due to no phone .
Kindly take this as urgent matter and help me with this . Was this information helpful? | 
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