Sony India — Fault / Defective product delivered

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Chennai, Tamil Nadu

I'm Rvanidran from Chennai, purchased a Sony LED TV on 3/1/15 (sony KLV-32R482B), product:18621301, Serial no: 3325833, I mainly purchased it for some of new features like screen mirroring, wifi direct etc, but they delivered a defective product and wifi, screen mirroring options are not working and moreover TV itself has some problems and when contacted Sony service centre, Service ppl come and checked the TV and told that they need to replace the hardware and fix few board issues. no one would like their brand new TV to be problematic. And now it has been months and I have called them SEVERAL NUMBER OF TIMES but the service people are not paying heed to the service or replacement request . I'm planning to lodge a complaint in consumer court on this issue . I'm truly dis satisfied with Sony service and would not suggest anyone to go for Sony product in future.