Sony India — Fraudulent/Old dusty Motherboard replacement on my SONY LED TV

Hello SONY,

Escalation needed on SONY Request ID: 67315962

I have been provided used dusty mother board part for replacement and not brand new part for replacement...

When you people said you don't have original part for replacement thought the India... How come SONY and service center got the part within a day ???

When technician visited today our home and opened the part it was full of dusty, old and not sealed at all... It clearly shows its used part and not a new sealed one ..

And your customer care people and service center people are being rude and unprofessional... arguing with us... Just saying and blaming SONY head office people that this used part is provided directly from SONY

This is really worst and pathetic service from SONY service center or head office fooling customers by providing old used dusty mother board as replacement...

I will now directly file a complaint in consumer form against sony customer service and this particular service center...

SONY being international brand fooling customers providing old used dusty parts as replacement without any seal...

Just looting amount from customers by providing old used dusty parts... Never expected SONY would go this down and cheap tactics for money and all...

Worthless SONY... I will now canvass against SONY in my relatives and neighborhood to never ever use any SONY products...

There is a big NEXUS between SONY head office and Sree Balaji service center Hyderabad...

You looters SONY head office and service center...