Sony India — Handset damaged by care executive

Address:

122001

Dear sir,

I have dropped my sony xperia t3 d5102 hand set at your sony i-connect service center sheetla mata road gurgaon.122001 (Haryana)

To resolve charging problem. My hand set has repaired by untrained and unprofessional person he damaged my set.

At the time of hand-over there is minor crack on right sight on back cover and when i came to collect my hand set the back cover has broken on the other side

This is happened because your untrained mechanic he don't have a experience how to fit back cover. When i complained to your care executive he don't want to hear my voice.

This is indefensible and very shameful. This type of sony i connect service is not appreciable from any point of view.

I think your gurgaon i connect care center are creating a conspiracy against sony brand.

They want to spoil sony brand and promote your competitors

Your intervention is required to resolve my issue