Sony India — harassment by sony india for faulty music system

Address:

400709

Below is may mail to sony india a5 days back but no response

Dear sir,
We have purchased a sony home theater on[protected] from reliance digital vashi navimumbai.

After one month it stopped working and we registered the complaint at[protected].

After a week or so one person came and said that mother board is damage so we need to replace it but we will get it free as it is under warranty and he took my warranty card also.

After that, its almost 1 1/2 month but no one turned back. I called up call center again and again but they are just making false promises and my system is lying defected.

If this is the kind of service provided by sony that i am really sorry to say that our trust on sony brand was wrong.

Kindly resolve my problem asap before i take any further action in consumer court.

Model no. Dav-dz350

Product 8d no : 13044681

Serial no : 6229030.

Cell / whatsaap: [protected].