Sony India — Headphones

Address:A-18, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi - 110044, India

My headphones Wh 1000-xm3 started making troubles earlier for its immediate turning off while using .Then I take my headphone to my closest service center they take my headphone and check it after a day I called them they say my product doesn't have any issue.
However, after taking back to my home same problem arises. I take that to service center 2-3 times they always give me the same answer that after charging they are working perfectly fine. After the last visit my headphones doesn't even work and talking to service center for finding the solution they say again we will see. Then they say it will need new batteries and it will take more than 10 days to fix and their is guarantee that my product will be fixed.
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information