Sony India
Sony India Pvt Ltd
Customer satisfaction rating: 29%
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7747
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Sony India Customer Care

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Address
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India - 600034
Landmarks:Near Featherlight Showroom & Oxford Book Store

Customer Care Phone Numbers and Contacts

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Phone:
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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29%
Complaints
7747
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0
Resolved
2238
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So far so good - The company responded to our notifications and is working on resolving complaints.

Sony India Complaints & Reviews

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Adapter and speaker not supply current.
Dec 14, 2020

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Sony India customer support has been notified about the posted complaint.
Dec 13, 2020
Updated by sunil kumar hansda
adapter and speaker not supply current
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    Apps like Netflix, Amazon prime not getting connected to WIFI

    I did factory reset and set up the TV, connected to wifi and all were working

    When I went back to TV and came back on apps it again shows wifi connected but no internet

    Seems like TV Operating System issue
    Dec 13, 2020

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    Sony India customer support has been notified about the posted complaint.
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      I have purchased sony tv model KDL 43 W 950D on the date 10/2016 because of good brand name in market. In September month...
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      I have paid Rs.999-00 on 9.12.2020 through my debit card xxxxx1036, towards one year subscription to sony liv app in my mobile....
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      My tv is not working...the red light is blinking 5 times..i want to lodge service request..my contact no is [protected]
      Dec 13, 2020

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        Sony TV officers do not reply to my emails and do not make calls. I have been doing nothing for 4 months. I hope you will...
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        My self darshika misty, I purchase sony bravia KLV - 43W672G in July 2020 . I purchase from malad west, mumbai - venus electrovision...
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        Job no. J01718493 dated 7th November 2020 : Product Still at Service Point Noida.
        - Quality Issue not getting addressed by SONY India.
        -Harassment - Being forced to accept a defective product
        -Despite Visiting Service Point: Product found Defective As it is. Hence not collected back. Sony was informed via email as well as Twitter.
        - Misuse of product by Service network.
        - Request for replacement of quality deprived product not being fulfilled.
        Dec 11, 2020

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          Kindly cancel my subscription i am unable to cancel it from app and website.
          Email: [protected]@gmail.com
          Dec 10, 2020

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            Respected sir,
            Request id : 63624624
            mob no.[protected]
            job no.J01885574
            we have lodge complaint...
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            Good evening I ordered a 108 inch sony bravia led tv yesterday and I got it delivered today but the person who came to install...
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            Dear Mam/Sir,
            With reference to the trail I was expecting a solution but nothing happened yet since 27.12.2019. For...
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            While watching smart TV it asks for network setting and other details. This is happening since last two months. We are fed up doing all this.
            Dec 05, 2020

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              I have bought sony bravia tv on 27march 2015 worth ruppes 155000. It suddenly stopped working and a red light started blinking in led panel on 22th november 2020. We have registered a complaint to service station on next day an engineer came and after checking he tried to update the tv but it coundn't work.he told us that motherboard should be changed it is costly but we agreed to do so we have given him 2000 ruppes in advance after a week after calling 3, 4 times the lady of the srvice center told me that company has stooped tomanufacture this part so we can't repair it. Very irresponsible answer from this reputed company!!! They have offered us a very low discount on buying their another product also.who can buy their anther product. Only after5years this tv become useless for us because of this such a careless company Sony India.
              Dec 05, 2020

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                Money deducted for premium subscription but cannot watch cricket
                worst service ever
                no response from customer...
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                Sir,
                i have purchased the sony bravia 48 inch smart tv just three and half years back.now the display is not functioning.the service center people are telling that it will cost around twenty five thousand.is not it painful?
                then why any one will go for sony by paying a high amount if the longevity of the product is less.it hampers the goodwill of the company.please help me to do the same by paying the minimum amount.
                Dec 03, 2020

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                Sony India customer support has been notified about the posted complaint.
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                  Am paid 299 Rs for sony live subscription for one year.my account shows still not subscribed .Login to the website multiple...
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                  SonyLiv app has not been accessible for me since the last month. Sent them many complaints about my premium account not being...
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                  Issue with TV started 2 month back that sound was not getting switched off in between of watching TV. After complain, sony...
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                  I have subscribed the package of Rs 299/-
                  But unable to watch live matches (india vs australia)
                  On clicking 'PLay Now' a blank screen appears.

                  Subscription Details:
                  Anupam Sahu
                  +91-[protected]
                  Nov 29, 2020

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