Sony India — home theatre complaints

Address:

Palakkad, Kerala, 678013

I had registered an compalint with sony regarding my home theatre. I got a reply from your side that a ciustomer care executive will contact me. Monday morning an arrogant chap contacted me saying that he cant come home., if i want it to be repaired i had to go to hos bloody office. Inspite of his cheap behaviour i wnt to his office he said he said after checking that ic has gone, no such spare is available if i want i have to wait for 14 days it has to come from trissur. Why do u have such stupid executives who dont have enough time to even to listen to complaints. Kindly look inti the matter seriously.