Sony India — home theatre complaints

 
1 Review
Palakkad, Kerala, India
 mrajan16295 on Jan 14, 2019
I had registered an compalint with sony regarding my home theatre. I got a reply from your side that a ciustomer care executive will contact me. Monday morning an arrogant chap contacted me saying that he cant come home., if i want it to be repaired i had to go to hos bloody office. Inspite of his cheap behaviour i wnt to his office he said he said after checking that ic has gone, no such spare is available if i want i have to wait for 14 days it has to come from trissur. Why do u have such stupid executives who dont have enough time to even to listen to complaints. Kindly look inti the matter seriously.

Complaint Status


[Jan 14, 2019] Sony India customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    2%
    Complaints
    5825
    Pending
    102
    Resolved
    76
    phone
    +91 99 6793 9629
    +91 90 2912 0629
    location
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    Sony India - home theatre complaints