Sony India — home theatre model bdv - e4100/me12

Address:	Jaipur, Rajasthan, 302014
Website:	[email protected]

This is with referance to sony home theatre model bdv - e4100/ me12 which i purchased on 17th october, 2017. At the end i have mentioned complete details of shop address and sales person name. We had been committed by the sales person that the product will be delivered and installed on 18th october 2017 (Very next day). The product was delivered on 18th october 2017 as committed. Today (19th october 2017), when my father called up the concerned person for installation and demo, he experienced extremely unruly, non professional, unethical, abusive and unimaginably response from the sales guy. This is not expected from sales guy for brand like sony which projects itself extremely consumer friendly. Also the sales guy is completely shying away from commitment and now telling us that the product will be installed and demonstrated only on 23rd october 2017. This is utter disregard and disrespect for the consumers who buys sony product because of false marketing. I would request immediate installation, demonstration of the product and action towards the culprit otherwise this issued will be escalated to the higher consumer redressing forum.

Shop name - super sales
Shop adress - g-7, city mall, bhagwandas road, c-scheme, jaipur.
Shop contact no[protected]
Sales person - hemraj