Sony India — I am complaining about sony led panel 32r302e tv

Address:

Agra, Uttar Pradesh, 282010

I have submitted complained for defect in my sony tv on dated 26/07/2018 vide service request no. 48896161, as a result of that complained engg. Visited my place on dated 27/07/2018 and declare that a part of your tv is required to be change to defect and that part is replaced within 6 days. Till date no reply or call from service center to inform me that status of my complained
I am very regraded about the status of company customer satisfaction and service quality and also about the product quality of company because that tv is purchased by me on dated 09/10/2017