Sony India — i have been continuously cheated by the peoples in k g electronics persons @ coimbatore tamilnadu

Address:

641004

Today is almost a month and 2 days yet now i have not received any response from any one from k g electronics nor from any other officials to whom i have talked with. I have sent the previous email on march 31.

From the day 1 when i have visited the k g electronics the response which i get from mr. Vibin is ridiculous. He is telling himself as a technical specialist, but he doesn't have any knowledge about the product and he is a fellow who does not know how to treat his customers.

As this mistake was doe from their end but when ever i go to the showroom he is keep on raising his voice to me, which is literately not a customer will except from a person.

Last week monday was the dead line which they have given to me, but when i went on last week they still said some reasons and asked time till friday which we have also given. But even when i have visited on friday they have again asked time till saturday which we have also given.

Again when we went on saturday, they are telling as like the courier guy has not visited the showroom and they need some other time (Word by mr. Vibin's manager mr. Kumar).

I does not have any hope in their word and made a call to mr. Nandha kumar who was heading south (Voice from mr. Kumar).

He too asked a time till 8.30 pm 21.04.2018 which he never turned up till now.

With all these incidence as a customer to whom should i complaint this???

As the customer care executive does not respond to my query so i have went to mr. Vibin he was not responsible so i went to mr. Kumar, there was not proper response from him so i went to mr. Nandha kumar. Till now there is no response from him too.

Now what is the solution that you guys are going to give to my mobile???

If i dint get a proper resolution for my mobile i'm definitely going to take this issue to media for sure.

Regards,

N mano sathish,

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