Sony India — Improper guidance of Customer service

Address:Warangal, Andhra Pradesh, 506002

Hi,
Its very unfortunate to share on customer services of Sony. I believe, Sony provides one of the best quality service across the world but its really the service which I have experienced was broken my heart.
Summary, I bought a new TV and contacted customer service on 29th April-17 for installation at Warangal -TS, but says there is no service in Warangal. Moreover, the way they said and spoken its really sounds like very hard and unsatisfactory service as I was trying to request them to help me with an any alternatively but keep says try googling and help yourself, if something googling will solve these queries then why would customer will contact customer service. Couple of words used by the executive which are really unacceptable and the way disconnected the call in the middle.
Very important thing is, I found there is an authorized Sony service center is available in Warangal. As a customer I would request you please provide a valuable justification to avoid such annoying service from Sony to any customer and if something is likely then what is the point to sell the products to such locations and assures the services all over the India.
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