Sony India — Improper service

Address:

411057

Hi,

My name is Harshad Bidwai. Few days back we bought a Sony music system (on my wife's name: Namita Tare, Serial No: 3371467). Today one technician came for the installation (Name: Samadhan). I have below remarks about him:
1. The quality of the installation he has done is not good. He could have done it in better way.
As POP work of my hall was already completed, I asked him to take speaker wires from outside. While hammering the pins on the wall he was not taking proper care and made unnecessary holes at few places and also his handling was very rough.
2. Recently I have completed the painting work of house. This technician has made lot of dirty spots on the wall while working. Inspite of telling him frequently about it he was not taking any care. It was like somehow he wants to finish his job.

Please consider this email as a complaint against this person for such a behavior and also would like to know who is going to pay for above damage.

Ticket which was raised for installation[protected]

Thanks & Regards,
Harshad Bidwai.