Sony India — installation delayed and rude behavior

Address:	Vidya Nagar Road no-3, near kids zone school, beside pool. Harmu, Ranchi, Jharkhand, 834001
Website:	Sony

Sir,

I have purchased a sony home theatre model e3200, the dealer had raise service request on saturday dated 14/09/2019, i got the call from the service centre on the same day. He said your system will install today but it will take lit bit time, i said no issue i am in the home only, but nobody has come and even not bothered to peak my calls also later phone got off.

Monday service centre called me and ask your installation is complete?

I said no.

Again service centre call me after one hour and again ask your installation is complete?

This time i scold them and ask you don't have any log book or any tracker to maintain where installation happened or not.