Hi,
I purchased a 22' Sony Bravia LED from E-Bazaar, Raja Garden, New Delhi last year. But I didn't get it installed at that time. When I wanted to get it installed and called Sony India, they told me that they will provide the wall mount at the time of installation, which will be free of cost. They registered my complaint and gave me an ID no. 28344129. They registerd my complaint with ACE ELECTRONICS customer service centre and their no. is[protected].
When I called Ace Electronics, a girl Harpreet recieved my call and told me that E-Bazaar is not a registerd seller. I told her that Sony India told me that he is a registered seller, but she denied and said Sony India doesn't know about dealers. In fact she asked me that the installation will be chargable and will charge Rs. 1500 for installation and wall mount. When I checked back to my seller, he claimed that he is a registered seller and Ace Electronics is lieing.
I kept on calling Ace Electronics for 5 days, but that girl told me the same thing over and over again. I finally asked my seller, then he said that get it in written by Ace Electronics that E-bazaar is not a registerd seller. When I called Ace Electronis to get the same done or else I will complain to Sony India, that girl denied to provide it. Within 30 minutes there was a technician from Ace Electronics who installed my TV for free.
Though my issue was resolved but Ace Electronics was trying to cheat me and make money out of me. Sony India should cancel their lisence as they are harassing customers at their Brand name. Ace Electronics are fraud and are trying to decieve customers. Sony India must take some action against them Was this information helpful? | 
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