Sony India — Internet/browsing not working (sony lcd model-klv-32nx650)

Address:

Gwalior, Madhya Pradesh, 474011

I have purchased one lcd colour television model-klv-32nx650 batch 3253612 dated 28/08/2015 but it is not working up to the mark.
Since it is a internet tv and dealer said to me at the time of purchase you can use inernet, browsing, youtube, open mail id and done all other work which you can use by a computer but it is not working as per his commitment.
I have made a complaint against no is[protected] and your engineer had visited two times but my complaint is not resolved.
I m enclosing your engineer's report with invoice.
Pl. resolved the issue immediately.

Thanks,
Amit goyal