Sony India — Irresponsible and no value of customers service request s.

Respected sir I was a customer of Sony . My product is 32"inch led tv. I had submitted a re-installation request on 31st Dec 2020 at 5.14pm.And the service request forwarded to Madona care Ernakulam
Till this moment I am not received any calls from this authorised service centre. . This shows that particular office or authorities cruel and irresponsible mentality of handling poor customers complaints sir. The sad thing is this office is only one authorised service centere centre in Ernakulam. That's why these people make us fool. Kindly note this sir. No authority can't question these type of irresponsible office personals sir. Very dead cheating experience sir.
Thanking you
Yours sincerely
Mr. Ealias PS
Puthengady House
Mulanthuruthy post
Ernakulam Dt
Pin 682314
Mob.[protected]