Sony India — irresponsible attitude

I purchased sony android tv from giriyas, indiranagar, bangalore 560038 it was installed on 28.08.2019 it stopped working since 18.9.19, hardly tv worked for 20 days, on complaining the technician reported power supply board is not m mworking i am asking for replacement but till now i have not received any update regarding this issue from any one, the replacement is not taken place. Non response to customer is nothing but ignoring customer after sales. I never expected this from sony. Please do care and solve the problem we have paid our hard earned money.