Sony India — KD-55X75K -Replacement for damaged TV 43W800D

Address:

Flat Q3 -203 VGN STAFFORD, Sudharsanam Street, Thirmalaivasan Nagar, Thirumullaivoyal 600062

As per Sony customer care, our TV 43W800D was serviced by DIGITAL VISION
NO 44 VEERAPPA NAGAR 2ND ST
(BEHIND MEGAMART)
ALWARTHIRUNAGAR
CHENNAI-87

However as the motherboard is damaged, they agreed to give new TV
KD-55X75K for payment of Rs.43, 496 on 17 Dec 2022 from Sony India
Payer : Pravin Rajan and we agreed to handover damaged TV 43W800D (will handover with accessories).
We are yet to get any status update on delivery date. First at my request they said 5 days over email, now saying 7 days today and cutting call. We need clear update on shipment details. Kindly inform .