Sony India — Kdl-46ex720

Sir,
I have purchased this sony LED Model No.KDL-46EX720 in the year 2011. Later on due to the Sony Goodwill and Brand Image i had also purchased Sony Music System and Sony Digital Camera from GARG ELECTRONICS G.T.Road, Ghaziabad. But unfortuinatly i had started got problems in the LED TV. In the year 2013 it initially Repaired and amount approx 10, 000/- was spend. After that in the year 2016 it again created problem and got repaired and approx 3, 000/- amount had incurred on repair. Now again the LED is creating problems and out of order. Voice is coming but picture is not coming. The LED is lying at the Authorised Service Centre from last One Month. Now they are saying that there is Problem in the penal Board and sony company had stopped to manufacture. There is nothing can be done with the existing model. Sir i am totally dis-satisfied with the product and the Brand Value of Company. It has given a big shock to me since the LED got three times out of order.
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No responsible person working in Sony service center @ hanamkonda, warangal, telengana. Worst experience I ever faced. No proper response, no proper spare parts availability, no proper behaviour, eating pans/ gutkas while working time.

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