Sony India — kdl series led

Address:

Moradabad, Uttar Pradesh, 244001

I want to know where I Can lodge complaints for my fault sony TV. The company is Fraud and the products being sold are low quality and they are just playing with the customers trust. here is my case : I bought this TV 2 years back thinking I am buying a recognized brand. There were TVs available for 60% lesser price I went for A world class brand. after 1.5 years I started feeling issues with the TV like sudden shut down and red beeps I called up customer service and i was told maybe it is related to heating of the device and probably the tv is too close to the wall ( although the same was installed by SONY professionals only) Last month suddenly the Tv stopped working with 5 long red beeps. I called up customer service and they agreed to come after charging me 350/- visit charges and told me that the chances are the power board is faulty. I was surprised to see LG PANEL when the opened the TV and MADE IN CHINA MARKED. They took three days to revert and called me up to tell me they could not check the power supply as they did not have the same Model TV available and hence they will come to my house and check the same there ( Y did you not do it in the first visit) IN the second visit they said the supply is ok and the panel is gone and needs replacement the sent me a bill proforma of rs 45000/- KDL-55W850A IN5 // 4304541 They have even admitted the issue of faulty panels in there other models attached link https://www.sony-asia.com/…/ar…/00185189 I need help to take these people to consumer court as they cant harass customers like this