Sony India — kdl40hx850, complaint 51218911 not attended.

Address:	Visakhapatnam, Andhra Pradesh, 530016
Website:	Sony TV

Dear team, i am your very old customer and i am having 2 models of television at my home, in which onemodel kdl40hx850 has complaint and the complaint no: 51218911, and it is not yet resolved, inspite of resolving the problem the showroom guys are asking us to buy a new one, how can we trust when we purchased a led of worth 80000/- and there is no replacement of part, then it is better to go new one but not the sony. We have enjoyed having sony television a lot at home but it is very poor in service, i am looking for my other tv model to be replaced with new one surely but not sony...
Sony being an international company we never expected this bad service..
If you people have any good will, kindly check and arrange any resolution to my complaint as early as possible.