Sony India — KLV-32BX350 LCD TV Serial no.3283789

Address:Mumbai City, Maharashtra, 400068
Website:Sony Customer care center

1. My LCD TV started giving double images and the same is complained to Sony customer care center on[protected]. They sent an authorized engineer to che k. He asked to change display panel and took Rs.1000/-advance in the name of authorized Sony Service center Krish Electronics on 5th April 2017. Since then there is no action taken from their end. When I called back 8 days back, customer care center informed me that the part will not be avilable any more. This is highly disgusting. We believed in quality of product and service of Sony considering it as a very reputed company. But this kind of attitude towards service issues is highly unacceptable. I expect immediate resolution by replacing with LCD panel or replace my TV with new one free of cost if they cannot provide service for a product bought on 16th June2012 which is less than even 5 years old.
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