Sony India — klv-32r482b. the led tv is not working.

I have purchased the above mentioned television on[protected] from bismi appliances kollam kerala. Now the same is not working. Sound only. Figure is not seen. I have informed the complaint to the service centre at thiruvalla and one service personnel visit my home and after verification he informed that the liquid display is out of order and the same is not serviceble. If i pay rs. 13000/-a new 32 full hd led tv will supply by the company. Kindly inform the details.