Sony India — Laptop under warranty asking money

Address:560086
Website:Sony.co.in

My laptop Sony vaio svf1512sns has 3 year warranty under 2 year they have repaired more than 4 times again hard disk issue rised and have to replaced i have given laptop on 27_08-2016 and today they called to take the laptop[protected] when I went to received the laptop they are charging 12800 rupees and I said why should I pay i[censored]nder warranty they said u have not mentioned that I told them but now they are saying like that now they are saying call me on Monday[protected] i told I want today they are saying if you want today we will open the parts and take the laptop behaviour is very rude I need justice I know again they will change the parts please help me
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Sony India customer support has been notified about the posted complaint.
Sep 24, 2016
Updated by Joydeep das786
Again they called me after 1 hour asking Sony job sheet i reached home how can I come again it's 10 km far
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