Sony India — Led panel change

Address:Ward no 16 Hirapur post Bharweli dist balaghat

Your defective set KD-49X7002E IN5 will be collected by Sony India for an environment friendly disposal, as a part of this exchange offer. The new product comes with 1-year standard warranty on complete product which is also extendable to two more years by paying additional amount. We would also like to inform you that the exchange offer given to you is a service solution. Special promotional offers are not included in this exchange offer. This has been communicated to you by our service centre.

We would request you to approve the above offer and kindly let us know your decision on or before 04-Oct-2022, as we shall keep this offer open till then.
We regret that we are unable to comply with your request to service the product. We solicit your kind understanding in this regard.

Thanking you and assuring you our best services always.

With regards,
Swapnali Thakur,
Customer Support Team – Regional Office Mumbai
This delivered by the company but I don't want to this offer I want Only new led panal change my defective panel otherwise 50% exchange offer
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