Sony India — led tv model code kdl-43w800d

Address:

Thane, Maharashtra, 401202

I had purchased the above model on 1/11/2016 and from 25th november 2017 onwards i can only hear the sound there is no picture but only lines are coming. I had duly made the complaint and someone from s g infotech, vasai road visited today and took the photographs and mentioned me that the complaint is in the panel. The warranty is for two years and second year only for the panel. I request you to kindly replace the panel free of cost as i am a middle-class family man and a retired person.

I had purchased sony giving higher rate than others because of the brand and the same brand cheated me. Please look into the matter sympathetically and replace the panel free of cost