Sony India — led tv panel damaged within 2 months

Address:

Bangalore, Karnataka, 560077

I bought led tv kd-55x8200e on 6th oct 2017 and i started getting a white dot in the screen. I raised a complaint and a sony technician came to inspect my tv.

He told that led panel is damaged and it is not under warranty as this is physical damage. There is no track or scratch on the tv and he asked me to wait till dot becomes a big white line which can guarantee for replacement with no charge.

While talking to him, he was so confident that white line will come very soon since he has addressed so many cases like this. After he left i googled review comment and i found so many complaint on same issue.