Sony India — led tv - sony klv-40w672e

Address:

Tumkur, Karnataka, 572105

I have purchased led tv from sony india on 08.04.2017 vide bill no. Sct29. Within a period of 9 months there were faults observed with respect to led panel and complaint booked which was resolved by the sony customer care with 1 week and informed that the warranty is available for 2 year for panel hence, no amount was charged.
Now again the led panel has become faulty, the complaint in this regard is raised to sony authorities on 27.12.2018 but no action has been taken till date and whenever i call the customer care center, they tell one or the other reason and disconnect the phone connection.
Now, i am forced to raise complaint in this forum with a hope for taking action against such companies and do justice for me.

Regards,
Anil kumar b m