Sony India — missguided the client

Address:

New Delhi, Delhi

Respected sir/mam,
Yesterday i complained against my sony tv that the wifi is not working in tv and one of your agient came to solve my issue but seriously he misguided us by saying that their is problem in hardware without opening the tv and said ramdam idea of 7000 rs expenditure on it and seriously when we called some other person to check the tv, he simply opened it and saw that wire was not connected so see how sony company misguide the client so kindly see to this matter and i am attaching the recipt of the bill