Sony India — Mobile handset-z3 compact

Address:

Khordha, Odisha, 751019

I had purchased one Z3 Compact mobile handset costing Rs.26000/- on 16/11/2015 from Sony Centre, Bapujinagar, Bhubaneswar vide invoice No-2055 (item No[protected], Reference No-[protected]). The company was demonstrating this as water proof one. However, unfortunately this set stopped functioning from 26/11/2015 i.e. ten days after the purchase. While I approached the sony service centre on dt.28/11/2015, they took my hand set and returned it on 09/12/2015 refusing replace of the set nor repairing it saying that it is damaged by water. Sony, the branded name, has nothing to do any compensation to me. In this regard do I expect any fruitful resolution to my dissatisfaction and financial loss ? My contact No -[protected]