Sony India — mobile phone is not working just after 15 days of purchasing.

Address:	Indore, Madhya Pradesh, 452003
Website:	www.sonymobile.com/in

Hello,

I am writing this mail in regards to bad quality of sony xperia xa1 handset.

I have purchased sony xperia xa1 on 10th may 2017 just because of quality phones you provided but i was totally incorrect as your handset is not working properly just after 15 days. Initially it automatically gets silent and hanged but now a days its touch working horribly as it partially works, even backward key is not working finely. I can't see my notifications as i am unable to drop down notification bar.

I have purchased this phone at 19, 990 inr.

I totally fed up with this phone as i can't use the phone just after 2 months. So i don't want to repair the phone rather i need the proper replacement of the same.

Please look into this issue and resolve this asap.

Awaiting for your response!

Thanks and regards,
Sourabh soni
Mob : +[protected]