| Address: | Bangalore, Karnataka |
I bought brand new Sony Experia Z mobile worth Rs 24900/- 3 months back. & one day my charging pin slot got damaged itself while I was using it normally. while I registered my complaint with sony they told me that they wont be able to repair that phone & asked me to pay 8000 rs to buy a second hand phone from them or near to 12700 amount to get a new phone from them . I am really frustrated & pissed off now . Why should I pay a single rupee to them while my phone already in warranty period & its also not a case of any physical damage . its never even got throw from me or something within these three months.its already been more than 20 days now that i have registerd my complaint with them & still I am not geting my phone back as according to them I have just these two option now to get my phone back in working condition. Please registered my complaint & give me my phone back with proper resolution as soon as possible else I go to consumer court to get my hard earn money back . will never ever recommend sony phone to anyone else.. really very pathetic service I ever received. Was this information helpful? | 
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