Sony India — my mobile given to your service center

Chaitali01

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra, 400053

I had given my sony xperia at your authorised service center on 3rd october 2017 at andheri west. It took 1 month to get ready, and when i went to collect it, they had misplaced the sim card tray. Now it's one and a half months since they are searching for it.

I do not understand what is going on. Please investigate into this matter.

Job no. W[protected], model no. F5122 (In warranty).

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Sony India customer support has been notified about the posted complaint.

Jan 13, 2018

Updated by Chaitali01 Till date, no one has contacted. It's a shame that a big company like Sony has such sad aftersales service. I am very much troubled without my mobile. If you are unable to deliver the sim tray till now, I don't see any signs in the future either. Kindly refund my mobile price and keep the mobile for yoursel[censored] I want my money back within 48 hours.

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Comments

Chaitali01

from Chennai, Tamil Nadu

Till date, no one has contacted. It's a shame that a big company like Sony has such sad aftersales service. I am very much troubled without my mobile. If you are unable to deliver the sim tray till now, I don't see any signs in the future either. Kindly refund my mobile price and keep the mobile for yoursel[censored] I want my money back within 48 hours.