Sony India — My Sony Bravia KD-65A8G

This is to inform you that barely a year or so after a Sony Bravia KD-65A8G, bearing the serial number 8005029, was installed in place of the earlier one, it is found that there are signs of disintegration of the film of the external display panel which may escalate if not attended to.
Mr. Asghar from Sony, has also examined it at my residence himself and we await action since.

This is the second time where my Sony Tv is sought to be replaced on account of admitted manufacturing defect in the panel. It is astonishing rather astounding to note that soon after the warranty period is over the defect emanates . My Tv's warranty just lapsed for not less than a day or two i presume when the complaint was lodged after observing the defect. Hence the question of approving your so called request does not arise. The manufacturing defect within almost a year or so of such high end TV's that too from an esteemed company like Sony is the least one can expect.

We have the avenues open to redress our grievances if the defect is not resolved at your end.