Sony India — My sony tv and my sony dvd player

Address:Mumbai City, Maharashtra, 400706

Sir when i send a video to my usb and connect it to a sony dvd player which is connected to my it plays only audio it does not show the video and when i send a video to usb which is without an audio. It first time said "Video resolution not supported"and when i figured out it needed 1080p (1920 x 1080).When i sended a 1080p video it "Video frame rate not supported".I tried all the video frame rates it showed the same thing.I just want to know what is video frame rate required for a Sony TV.
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Sony India customer support has been notified about the posted complaint.
Dec 31, 2015
Updated by shashwat shekhar
I forgot to put "TV" after "sony dvd player which is connected to my" in the first line and in the fourth line i forgot to put "said" after "1080p video it".
Dec 31, 2015
Updated by shashwat shekhar
Sir i need to know what is the video frame rate that my sony tv and player support.
Dec 31, 2015
Updated by shashwat shekhar
Sir answer my question as fast as you can and if you don't understand the sentences where i missed many words then please read this(COMPLETE SENTENCES) :-

Sir when i send a video to my usb and connect it to a sony dvd player which is connected to my sony tv it plays only audio it does not show the video and when i send a video to usb which is without an audio. It first time said "Video resolution not supported"and when i figured out it needed 1080p (1920 x 1080).When i send a 1080p video to usb and try it said "Video frame rate not supported".I tried all the video frame rates it showed the same thing.I just want to know what is video frame rate required for a Sony TV.
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