Sony India — newly launched sony g3116 mobile not working

Address:	Erode, Tamil Nadu
Website:	[email protected]

I have given the phone to m/s. Sharon electronics, erode (Sony service centre) on 15.7.2017 vide job no. W[protected]. Only after a gap of 25 years, your erode service centre has informed about the status of my service job that the phone could not be serviced under warranty benefit and it will incur around rs. 9, 000 for the repairs to be carried-out. Hence we expressed our inability to bear such amount and return the same vide our phone call on 4.08.2017. On the same day they have informed that your phone has been despatched as per system information and they will call me after receipt the same. Till date, i could not receive my phone. Your erode service centre, it is replying proper reply and not rendering customer satisfied service. I am not having any other phone for the past 25 days and your erode service centre has also not given alternate arrangements. As i need my phone very urgently to my outstation tour today, i have no other way to lodge my compliant with you. Kindly do needful.

Yours truly,
R. Shangara naarayanan [protected]