Sony India — NO DELIVERY OF HANDSET GIVEN FOR REPAIR...following since 2 months...

Address:

Coimbatore, Tamil Nadu

I have given my Sony Xperia Z Ultra hand set (recently purchased) for service on 21.02.15 to the authorised SONY service centre in Coimbatore, Tamil Nadu. The Job no. W[protected] is given in the regards. Now even after 42 days, the mobile is not delivered to me after service. I have contacted the service centre as well as the toll free no. several times. But I regret to inform that no proper response or reply was given, and nobody gives specific date to deliver the set. Let me know what is happening in your company. If set is not rectified so far, you have to replace a new hand set. I never expected such a worst service from SONY. It is shocking to me that your company is least bothered about customer care. HOPE, ATLEAST NOW YOU WILL RESPOND AND TAKE IMMEDIATE ACTION AND ARRANGE FOR IMMEDIATE DELIVERY OF MY SET EITHER REPAIRED OR REPLACEMENT.