Sony India — no replacement parts available for costly led tv

Address:	708 phase 2 urban estate, Jalandhar, Punjab, 144001
Website:	Sony

Sony tv part registered complaint number j91671823. I bought sony smart tv kdl42w700b for 64000 rs in june 2014 and just after 5 years o[censored]se it has started developing lines. After calling service centre they said they have the part and made a job of 21000rs. Out pf which i paid 10000rs. Now they say part isnt available in india. I feel cheated by sony's poor customer service. Japanese ideals seem to not hold any respect for consumers in india. Kindly resolve my issue and replace my screen part.